When we were put in touch with Freya from Claudia Jewellers by a mutual friend/colleague, I was absolutely stoked at the prospect of working with a Tasmanian business…
Especially one with such a refined product and premium brand that creates advocates out of every single one of their customers.
We started our now 9+ month (as of 09/2020) journey together the same as with any other client: we get together, and have a chat about the current challenges and ultimate goals of the business and see if we can help.
From the initial introduction, I could tell these guys had:
- beautiful, quality product
- excellent service
- leading expertise
— they just didn’t know how to identify their customers and hadn’t found the right advertising partner yet.